Frequently Asked Questions

We primarily serve the Harare metropolitan area and surrounding regions. Please contact us to confirm if we cover your specific location.

You can get a quote by filling out the contact form on our contact page, calling us directly, or emailing us with details about your cleaning needs. We'll respond promptly with a customized quote.

We use high-quality, eco-friendly cleaning products that are safe for both people and the environment. Our products are effective yet gentle on surfaces.

Yes, all our cleaners are thoroughly trained, vetted, and background-checked to ensure they meet our high standards of professionalism and reliability.

Yes, we offer both one-time deep cleaning services and regular maintenance cleaning plans. Contact us to discuss your specific needs.

We require at least 24 hours' notice for cancellations. Cancellations made with less than 24 hours' notice may be subject to a cancellation fee.

Yes, we bring all the necessary cleaning equipment and eco-friendly supplies for each job. You don't need to provide anything unless you have specific products you prefer us to use.

Yes, City Cleaning Services is fully insured. This protects both our team and your property while we're working.

The frequency of cleaning depends on your specific needs. Many residential clients opt for weekly or bi-weekly cleaning, while commercial clients often prefer daily or weekly services. We can help you determine the best schedule for your situation.

To help us clean more efficiently, we recommend picking up clutter, putting away personal items, and securing any valuables. If there are specific areas you want us to focus on, please let us know in advance.